Hoi An smart ticket kiosks are the fastest new way to enter the UNESCO-listed Ancient Town. Launched on 9 February 2026, these 12 self-service machines print your entry ticket in seconds, accept international bank cards and unlock GenAI audio narration in nearly 20 languages — so you skip the counter queue and start exploring sooner. This 2026 guide explains how the kiosks work, the current ticket price, where to find them and how to plan the perfect scooter-powered day around the old town.
What are the Hoi An smart ticket kiosks?
The Hoi An smart ticket kiosks are a network of 12 self-service machines rolled out across the Ancient Town on 9 February 2026 as part of the town’s push toward smart, digital tourism. Instead of lining up at a staffed booth and paying in cash, you walk up to a screen, choose your language, buy an Ancient Town entry ticket and have it printed on the spot. Each kiosk also issues an automated heritage-tour narration ticket, powered by GenAI, that turns the walk between monuments into a personalised audio guide.
For a heritage site that welcomes visitors from dozens of countries every day, that language flexibility removes the confusion that used to build up at the counters. Authorities have said the system currently sells Ancient Town tickets and heritage-tour narration, and will expand to cover tickets for nearby attractions in the future.
How the Hoi An smart ticket kiosks work (step by step)
Using one of the smart ticket kiosks takes about a minute. Here is the full flow from screen to street:
Choose your language
Tap the screen and pick from nearly 20 languages, including English, Korean, Japanese, Chinese, French and German.
Select your ticket
Buy an Ancient Town entry ticket and, if you want it, the GenAI heritage-tour narration.
Pay by card or tap
The kiosk accepts international cards and contactless payment — no Vietnamese dong needed.
Collect your ticket
Your paper ticket prints instantly, along with a QR code for the audio narration.
Scan & explore
Scan the QR with your phone and listen to vivid, personalised commentary as you walk.
Hoi An Ancient Town ticket price & what’s included (2026)
The kiosks charge the same official rate as the traditional counters. As of 2026, the Hoi An Ancient Town entrance fee is 120,000₫ per person for international visitors, and one ticket lets you enter any five of the town’s 20-plus heritage sites.
| Visitor | Price | Notes |
|---|---|---|
| International adult | 120,000₫ | Entry to 5 of 22+ heritage sites |
| Child 1m–1.4m | 50,000₫ | Reduced rate |
| Child under 1m | Free | No ticket required |
| Validity | 24 hours | From time of purchase |
The five entries can be used across a mix of landmarks: the iconic Japanese Covered Bridge, Chinese assembly halls (Fujian, Cantonese and Chaozhou), historic merchant houses such as Tan Ky, Phung Hung, Duc An and Quan Thang, family chapels, and museums covering trade ceramics, folk culture and Sa Huynh history. You choose which sites match your interests.
Where to find the kiosks and ticket counters
The smart ticket kiosks are positioned at the main pedestrian entry points to the Ancient Town, right where the staffed booths have always been. If you prefer a human, the official ticket counters are still open. The best-known ticketing points include:
- The counter behind the Japanese Covered Bridge
- An Hoi Bridge ticket counter
- The Hai Ba Trung Street counter
- 78 Le Loi Street
- Heritage Conservation Center, 10B Tran Hung Dao
Opening hours: The streets are open day and night, but the ticketed houses, halls and museums generally welcome visitors from about 8:30 AM to 5:30 PM. The lanterns switch on around 6 PM, so buy your ticket earlier in the day to actually use all five entries.
Do you need a ticket to enter Hoi An Ancient Town?
Yes. An entry ticket is officially required, and the fee funds the ongoing preservation of the heritage town. Tickets are checked at the entrance to each individual attraction rather than at the edge of the streets, so the smart ticket kiosks make it faster than ever to be compliant — tap a card, choose your language and walk straight in.
Payment, languages & the GenAI audio guide
Two features make the Hoi An smart ticket kiosks especially handy for international travellers. First, payment: the machines take international cards and contactless taps, which is a relief if you have just landed and haven’t picked up Vietnamese dong yet. Second, the GenAI narration: rather than a flat, one-size-fits-all recording, the automated commentary is generated in your chosen language and adapts to your route, pointing out the assembly halls, the Japanese Covered Bridge and the riverside lanes as you reach them.
Tips for using the smart ticket kiosks
- Arrive before 9 AM to beat both the queues and the midday heat.
- Have a contactless card ready — it is the quickest way through the kiosk.
- Keep the printed ticket; each of your five site entries is checked and marked.
- Save the narration QR code offline in case the signal is patchy inside old houses.
- Park your scooter or bicycle just outside the pedestrian zone and continue on foot.
Getting around Hoi An after the Ancient Town
Self-guided ticketing pairs perfectly with self-guided transport. Once your ticket is sorted in your own language, the freedom to set your own route is what makes the day. Park at the edge of the pedestrian zone, breeze through the kiosks, then ride out whenever you’re ready — to An Bang Beach, the Tra Que herb village or the rice paddies just outside town.
At hoianit.com you can pick up an electric scooter, an automatic motorbike or a bicycle, all delivered free to your hotel with 24/7 support. No licence is needed for our 50cc and electric options, making them the easiest way to combine a morning in the Ancient Town with an afternoon by the sea.

FAQ: Hoi An smart ticket kiosks
Do you need a ticket to enter Hoi An Ancient Town?
Yes — an entry ticket is required and supports heritage preservation. You can now buy it instantly at one of the Hoi An smart ticket kiosks in your preferred language, or at a traditional counter.
How much is the Hoi An Ancient Town ticket in 2026?
The entrance fee is 120,000₫ per person for international visitors. Children between 1m and 1.4m pay 50,000₫, and children under 1m enter free. One ticket covers five of the 22+ heritage sites and is valid for 24 hours.
Can I pay by card at the Hoi An smart ticket kiosks?
Yes. The kiosks accept international cards and contactless payment, so you don’t need exact cash — handy if you have just arrived and haven’t picked up Vietnamese dong yet.
What languages do the kiosks support?
The smart ticket kiosks and their GenAI audio narration support nearly 20 languages, including English, Korean, Japanese, Chinese, French and German.
When did the kiosks launch and how many are there?
Hoi An launched 12 smart ticket kiosks on 9 February 2026. Authorities plan to expand the system to cover tickets for nearby attractions in the future.
How do I get around Hoi An after visiting the Ancient Town?
Renting a motorbike, electric scooter or bicycle is the most flexible way to reach the beaches, villages and viewpoints around Hoi An. hoianit.com delivers free to your hotel with 24/7 support.
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