About Anh Khoa Hoi An
Everything worth knowing about Anh Khoa Hoi An: who runs the shop, how many bikes we keep, what we check before a bike reaches you, and the things we honestly do not do.
Anh Khoa Hoi An is a local, family-run rental shop at 84 Phan Chau Trinh. What began as one person working in Hoi An tourism in 2009 is now a fleet of 300+ bikes across three locations, a team of 50, and a phone that gets answered at 2am when someone drops a chain on the way back from Hai Van.
Who we are
We are a local, family-run business from Hoi An — not a franchise, not an agency reselling someone else’s bikes. Our founder started working in Hoi An tourism in 2009. The motorbike rental you see today grew out of that: a small garage of scooters lent to guests who asked, which turned into a shop, then three.
One date, not two: 2009 is when it all started — the tourism work and the motorbike rental both. Everything since has been the same promise at a larger scale, which turns out to be much harder than it sounds. The longer version, including the parts we got wrong, is on our our story page.
Along the way we added the things guests kept asking for: one-way rentals over the Hai Van Pass, driving lessons for people who had never touched a scooter, e-bikes for the Old Town, and — because travellers have birthdays too — a flower shop and a birthday cake service.
No matter who you are, we serve you as sincerely as we can. Satisfaction is our success — that is not a slogan, it is how a small business stays alive in a town full of choices.
Anh Khoa Hoi An in numbers
Numbers on an about page are easy to inflate, so here is what ours actually mean. The fleet count is bikes we own and service ourselves, not bikes we can borrow from a neighbour when it gets busy. The review count is what is publicly visible on Google and Tripadvisor, not an internal tally.
Why riders choose Anh Khoa Hoi An
Everything handed over, nothing hidden
Every rental comes with free helmets, 1L of fuel, a phone holder and a walk-through of the bike before you ride — plus a riding map and local tips. The price you see is the price you pay: no fuel surcharge on return, no cleaning fee, no paperwork fee.
New, well-kept bikes — 300+ of them
Scooters, semi-automatics, manuals, e-motorbikes and bicycles, all serviced on a schedule and checked before every delivery. You choose the exact model when you book, not a category that turns into whatever is left in the yard.
Branches where you need them
Three locations across Hoi An, plus one-way points in Hue and Da Nang — so pick-up, drop-off and roadside help are never far. Delivery is charged and every price is published: from 20.000₫, per hotel, on the delivery fee page. Collecting from the shop is free.
Someone answers at 2am
The roadside line is +84 766 766 087 and it is answered around the clock. Flat tyre, dead e-bike battery, wrong turn on the pass — we would rather come and get you than read about it in a review.
How we work
Responsibility
We stand behind every bike and every booking, from the first message to the moment you hand back the keys. If a bike fails on the road and it is the bike’s fault, that is our problem to solve, not yours to argue about.
Serve from the heart
Backpacker or honeymooner, one day or one month — the same service and the same honest advice. That includes telling you when the thing you want to do is a bad idea, which costs us a rental now and again.
Ready, always
24/7 roadside assistance, free battery swaps for e-bikes, and a replacement bike if something cannot be fixed on the spot. Insurance and what it covers is set out on the motorbike insurance page.
The most common thing people want to know about Anh Khoa Hoi An before they book is what happens when something goes wrong, so here is the actual process. You call the roadside number. We ask where you are and what the bike is doing. If it is a flat tyre or a dead battery we come to you, usually within 30 to 45 minutes inside Hoi An and longer if you are out towards Hai Van. If it cannot be fixed at the roadside we bring a replacement bike and take the broken one away. You do not pay for the recovery and you do not pay for the swap.
Where to find us
The head office is the one to come to if you want to talk to a person rather than a phone. It sits a two-minute walk from the edge of the pedestrian zone, which matters on the afternoons when motorbikes cannot get into the Ancient Town at all.
| Where | What it is for | Hours |
|---|---|---|
| 84 Phan Chau Trinh, Hoi An | Head office and main shop — pick-up, drop-off, questions, licence checks | 07:00–21:00 daily |
| Two more points across Hoi An | Pick-up and drop-off closer to the beach and the north side of town | 07:00–21:00 daily |
| Da Nang (partner point) | One-way drop-off and Da Nang deliveries — not a walk-in shop | By arrangement |
| Hue | One-way point for the Hai Van Pass route | By arrangement |
| Your hotel in Hoi An | Free delivery and collection | 07:00–21:00 daily |
What we check before a bike reaches you
This is the least glamorous part of the job and the part that decides whether your day goes well. Every bike gets the same run-through before it leaves, whether you booked a week ago or walked in five minutes ago.
- Tyres — pressure and tread. Worn tyres are the single biggest cause of trouble on wet Hoi An roads, and the rainy season here runs roughly October to January.
- Brakes — front and rear, checked by feel, not by looking. A brake that grabs late is fine on flat ground and frightening on a slope.
- Lights and horn — both are legally required and both get used constantly here.
- Chain or belt — tension and lubrication. This is what strands people on the way back from My Son.
- Fuel — 1L in the tank, enough to reach a station without a walk.
- Papers — the blue card copy lives under the seat. If a traffic officer asks and it is not there, that is our fault, not yours.
Anything that fails comes off the row and goes to the mechanic. It does not go out again until it passes.
Who actually works here
Fifty people sounds like a lot for a rental shop until you see how the day splits. Mechanics start before the shop opens, working through whatever came back yesterday. Delivery riders spend the morning taking bikes to hotels and the evening collecting them. Shop staff handle walk-ins, licence checks and the endless question of which bike suits which route. Someone stays on the night line.
Most of the team grew up here or nearby. That matters more than it sounds: when a guest asks whether a road is flooded, whether a beach is worth the ride today, or where to eat at 11pm, the answer comes from someone who was on that road last week — not from a script.
We are also, honestly, a business that has to make money. We would rather tell you that than pretend otherwise. What we try not to do is make it at the expense of the person renting: no padded damage claims, no fuel games, no holding a passport hostage over a scratch.
What we do not do
An honest about page should say where it stops. These are the things people ask us for that we do not provide, so you do not waste a message finding out.
We do not run tours, shuttle buses or group trips. When our guides compare a shuttle bus to My Son against riding there yourself, we are not selling the bus — we do not operate one. Anything of that sort on this site is booked through a partner and we say so on the page.
We do not offer laundry, private car hire or bus tickets. These were listed once and are not any more. Please do not turn up expecting them.
We do not rent a bike over 50cc to anyone without a valid licence. Not a rule we invented — it is what the law and every insurer require, and it is the single thing we get argued with about most. The full position is in our rental FAQ.
More than motorbikes
Anh Khoa is also a small family of services for celebrating life in Hoi An. Our flower shop delivers fresh bouquets across Hoi An and Da Nang, and the birthday cake service has surprised more than a few travellers mid-trip — usually because a partner messaged us the day before from another country.
We also rent laptops and projectors for people working or presenting while they travel, and we run beginner driving lessons in the evenings, 17:30 to 20:00, when the roads are quieter. Rent a bike, order a cake, send flowers, borrow a laptop: one WhatsApp number does all of it.
None of this is unusual for a rental shop that intends to still be here next year. What we hope is different about Anh Khoa Hoi An is that we write it down where you can read it before you pay, rather than after.
What our customers say
These come straight from Google and are not edited by us — the good, the average and the occasional complaint all show up here.
You do not have to take our word for any of it. Our listing is public on Tripadvisor, where the reviews are written by people we cannot edit, and on Google under the same name. Read the three-star ones as well as the five-star ones — those are the useful ones.
One more thing worth knowing about Anh Khoa Hoi An before you decide: we are not the cheapest shop in town and we do not try to be. There are places on the same street renting older bikes for less, and for a short flat ride around the Ancient Town that may be all you need. What the extra buys is a serviced bike, a real phone number at night, and a shop that is still here if something goes wrong on day three of a week-long rental.
If that is not what you are after, we would genuinely rather you rented somewhere that fits — a bad match ends in a bad review for both of us. If it is, the fleet, the prices and the booking form are all on the motorbike rental page, and anything not answered here is on the rental FAQ or the rental terms.
FAQ about Anh Khoa Hoi An
Who is Anh Khoa Hoi An?
Is Anh Khoa Hoi An a real shop or an online agency?
How long has Anh Khoa Hoi An been renting motorbikes?
Does Anh Khoa Hoi An deliver bikes to hotels?
What does Anh Khoa Hoi An not offer?
How do I contact Anh Khoa Hoi An?
Ride with the local family
Hotel delivery from 20.000₫, helmets and raincoats included, 24/7 roadside support — from 100K/day.
Zalo / WhatsApp +84 935 206 306 · 84 Phan Chau Trinh, Hoi An
Anh Khoa Hoi An — in Hoi An tourism since 2009. Motorbike, scooter, e-bike and bicycle rental, laptop and projector hire, flower shop and birthday cakes. Head office: 84 Phan Chau Trinh, Hoi An · 07:00–21:00 daily. Prices and policies are on the rental FAQ; every way to reach us is on the contact page.
