A. Driver’s Responsibility

  • You must hold a valid driving licence applicable to the vehicle category you are renting.
  • Minimum age to rent: 18 years old.
  • You are responsible for all traffic fines, penalties, and violations incurred during the rental period.
  • Wearing a helmet is mandatory at all times while riding.
  • Riding under the influence of alcohol or drugs is strictly prohibited.
  • You must not sub-rent, lend, or transfer the motorbike to any third party.
  • The motorbike must be kept safe and securely locked when not in use.

B. Scooter & Motorbike

  • Please inspect the motorbike thoroughly before departure and report any existing damage to our staff.
  • No modifications, alterations, or tampering with the motorbike are permitted.
  • Off-road use is not permitted unless the model is specifically designed for it.
  • The motorbike must be used for personal transportation purposes only.
  • You are responsible for fuel costs during the rental period, unless the Full Tank add-on is selected.

C. Delivery & Pickup

  • Free self-pickup at our office: 84 Phan Chau Trinh, Hoi An.
  • Hotel / door delivery is available for 30,000 VND within Hoi An city.
  • Delivery and pickup hours: 9:00 AM – 5:00 PM daily.
  • The motorbike must be returned at the agreed location and time.
  • Late returns are charged at one additional rental-day rate per 24 hours overdue.
  • Please notify us at least 2 hours in advance if you need to change your return time or location.

D. Payments & Security Deposit

  • Full payment is required at the time of pickup.
  • A security deposit of 2,000,000 VND (or a copy of your passport) is required.
  • The deposit is fully refunded upon return of the motorbike in the same condition.
  • No refund is given for early returns, unless agreed upon in advance.
  • Accepted payment methods: cash (VND) or bank transfer.

E. Damages & Charges

  • You are financially responsible for all damage to the motorbike, regardless of fault.
  • In the event of an accident, contact us immediately before making any payment to police or third parties.
  • Do not admit liability or pay any fine or compensation without first consulting us.
  • Motorbike insurance (if purchased) covers partial repair costs — refer to insurance terms for details.
  • In the event of theft or total loss, the replacement cost will be charged to you.
  • Minor scratches and normal wear are exempt; significant damage will be assessed and charged at cost of repair.