Motorbike Damage Fees in Hoi An — Our Transparent Repair Price List

Worried about being overcharged if something breaks on your rental scooter? You’re not alone — it’s the number one fear travellers have about motorbike rental in Hoi An. At Anh Khoa, we do the opposite of the shops you’ve been warned about: we publish our exact motorbike damage fees so there are no surprises. Every charge below is billed at the real repair cost — no markup, no invented scratches — and we never hold your passport. Minor scratches and normal wear are always free. Here’s exactly what you’d pay if a part genuinely needs replacing.

Our fair-repair promise:
  • ✅ Minor scratches & normal wear — always free.
  • ✅ Charged at real cost, no markup — shown on the actual repair invoice.
  • ✅ Technical faults & breakdowns are on us, not you.
  • ✅ We never keep your passport and never invent damage.
  • ✅ We take joint photos of the bike at handover, so both sides are protected.

How our damage policy works

When you collect your bike, our staff inspect it with you and photograph any existing marks. You do the same on your phone. When you return it, we compare — fairly. If a part was genuinely damaged during your rental, you pay only what it costs us to repair or replace it, at a local price. That’s it. No “tourist tax”, no guessing.

Motorbike damage price list (Hoi An)

Typical replacement and repair costs for a standard automatic scooter. Larger or premium bikes may differ slightly; the final amount is always the real invoice price.

Part Typical charge (VND) ≈ USD
Mirror80,000 – 150,000~$3 – 6
Brake / clutch lever50,000 – 120,000~$2 – 5
Turn signal (indicator)100,000 – 250,000~$4 – 10
Side / front fairing panel (incl. respray)250,000 – 600,000~$10 – 24
Headlight300,000 – 900,000~$12 – 35
Speedometer / dashboard300,000 – 800,000~$12 – 31
Standard key (duplicate)50,000 – 150,000~$2 – 6
Smart key / remote key (lost)800,000~$31
Seat200,000 – 500,000~$8 – 20
Kickstand80,000 – 150,000~$3 – 6
Tyre (per tyre)250,000 – 500,000~$10 – 20
Repaint one scratched panel150,000 – 400,000~$6 – 16
Exhaust / muffler scratch (respray)100,000 – 200,000~$4 – 8
Lost / stolen bike (total loss)Market value of that model

Prices are guide amounts at roughly 25,500₫ per USD and cover most standard scooters. Optional damage insurance can reduce these charges further.

What is always free

  • Minor scratches, scuffs and normal wear on plastics.
  • Any mechanical or technical fault — we repair on the spot or swap the bike free.
  • Roadside assistance within Hoi An and the nearby beaches.
  • A free helmet with every rental.

Deposit & why we never hold your passport

Unlike many shops, we never keep your passport. We ask only for a small refundable cash deposit of 500,000–1,000,000₫ (depending on the bike) plus a signed rental contract — and it’s returned in full the moment your bike comes back in the same condition. Full details are on our rental terms & conditions page.

If you have an accident or damage the bike

  1. Message us on WhatsApp +84 935 206 306 straight away — before paying police or any third party.
  2. Do not admit liability or hand over cash to anyone until you’ve spoken to us.
  3. Move the bike somewhere safe; never abandon it on the road.
  4. We assess any damage fairly, at cost, using the price list above.

Why we publish our damage fees

Almost no rental shop in Hoi An will show you these numbers before you book — and that uncertainty is exactly what makes travellers nervous. We publish ours because transparency is our whole promise: clear prices, a written contract, no passport held, and no hidden charges. When you rent with Anh Khoa, you know precisely where you stand before you ride.

Frequently asked questions

What happens if I damage the rental motorbike in Hoi An?

You pay only the real repair or replacement cost of the damaged part, shown on the actual invoice — never a marked-up penalty. Minor scratches and normal wear are free.

How much does it cost if I break a mirror or brake lever?

A mirror is typically 80,000–150,000₫ (~$3–6) and a brake lever 50,000–120,000₫ (~$2–5), billed at cost.

What if I lose the motorbike key?

A standard key copy is 50,000–150,000₫. A smart (remote) key is 800,000₫ (~$31), because it must be reprogrammed to the bike.

Do you keep my passport as a deposit?

No — we never hold your passport. We ask only for a small refundable cash deposit of 500,000–1,000,000₫, returned in full when the bike comes back in good condition.

Are small scratches charged?

No. Minor scratches and normal wear are always free — we only charge when a part genuinely needs replacing or respraying.

What should I do if I have an accident?

Contact us on WhatsApp first, before paying police or any third party, and don’t admit liability. We’ll guide you and assess any damage fairly at cost.

Ride Hoi An with total peace of mind

No passport held, a clear contract, and damage fees you can read before you book. That’s the Anh Khoa way.

👉 Book your motorbike on WhatsApp or browse our bikes — free helmet and free hotel delivery from 30,000₫.

Related: Rental Terms & Conditions · Motorbike Insurance · Rental FAQs · Contact Us