Useful Information
Hoi An Launches 12 Smart Ticket Kiosks With Narration in 20 Languages
Visiting Hoi An’s UNESCO-listed Ancient Town just got faster and friendlier. For the first time, the heritage site has rolled out 12 Hoi An smart ticket kiosks that print tickets on the spot, accept international cards and offer audio narration in nearly 20 languages — a welcome upgrade for anyone buying a ticket to the old town.
How Hoi An’s smart ticket kiosks work
The system is built around convenience for international visitors. Travellers can choose their own language, buy an Ancient Town entry ticket and pick up an automated heritage-tour narration ticket — all without queuing at a traditional counter. The multilingual narration runs on GenAI technology, so the heritage information feels vivid and personalised to each visitor rather than a one-size-fits-all recording.
For a town that welcomes guests from dozens of countries every day, that language flexibility cuts down on confusion at the counters and lets you spend more time actually walking the lantern-lined streets.
Less queuing, more exploring
By easing pressure on manual ticket booths, the kiosks speed up entry and smooth out the whole arrival experience. Authorities have signalled that the system will expand in future to cover tickets for nearby attractions too — part of Hoi An’s wider push toward smart, digital tourism.
The smoother the ticketing, the more your day opens up. The best way to make use of that freed-up time is to arrive on your own wheels. With a motorbike rental in Hoi An, you can park near the Ancient Town’s edge, breeze through the new kiosks and then ride out to the beach or countryside whenever you’re ready.
Why independent travel pairs well with smart tourism
Self-guided ticketing and self-guided transport go hand in hand. Once you’ve got your ticket sorted in your own language, an electric scooter or bicycle from hoianit.com lets you set your own route through Hoi An and beyond — from the Japanese Bridge to An Bang Beach to the rice paddies just outside town.
What the smart ticket kiosks mean for your visit
For most travellers, the Hoi An smart ticket kiosks remove the single biggest friction point of a heritage visit: the queue. Instead of hunting for a staffed booth and counting out cash, you tap a card, choose your language, and walk straight into the UNESCO-listed Ancient Town. The audio narration doubles as a quick orientation, pointing out the assembly halls, the Japanese Covered Bridge and the riverside lanes before you even start walking.
It is a small change with a big ripple effect. Shorter lines mean the old town feels less congested at peak hours, and visitors who arrive early can be sightseeing within minutes. Paired with a scooter or bicycle parked just outside the pedestrian zone, the kiosks make it easy to combine a morning in the Ancient Town with an afternoon at the beach or the rice fields.
FAQ
Do you need a ticket to enter Hoi An Ancient Town?
Yes — an entry ticket supports heritage preservation, and you can now buy it instantly at one of the new self-service kiosks in your preferred language.
How do I get around Hoi An after visiting the Ancient Town?
Renting a motorbike, electric scooter or bicycle is the most flexible way to reach the beaches, villages and viewpoints around Hoi An.
Can I pay by card at the Hoi An smart ticket kiosks?
Yes. The new Hoi An smart ticket kiosks accept international cards and contactless payment, so you do not need exact cash — handy if you have just landed and haven’t picked up Vietnamese dong yet.
Explore Hoi An your way
Ready to explore Hoi An on your own terms? Rent a motorbike, electric scooter, electric bike or bicycle at hoianit.com — free delivery to your hotel and 24/7 support!
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