About Us
Refund & Return Policy
Useful Information
Lost Your Rental Bike Key in Hoi An? Here’s What to Do
1️⃣ Stay Calm and Contact Your Rental Company Immediately
If you rent from Anh Khoa Hoi An, simply call or message via Zalo or WhatsApp.
Our technician will come directly to your location to unlock the bike or provide a replacement key.
📞 Hotline/Zalo/WhatsApp: +84 935 439 306
🌐 Website: hoianit.com
2️⃣ Don’t Try to Unlock It Yourself
Trying to force the ignition may damage the lock, leading to higher repair costs.
Please wait for professional assistance from our team — it’s safer and faster.
3️⃣ Replacement Key Fees
At Anh Khoa Hoi An, all costs are transparent and fair:
| Key Type | Replacement Fee |
|---|---|
| 🔑 Normal Key | 100,000 VND |
| 🔑 Smart Key | 800,000 VND |
⚠️ Note: The motorbike insurance (50,000 VND/day) does not cover lost keys.
If the key is lost, the above fee will apply.
4️⃣ Fast On-site Assistance in Hoi An
No matter where you are in Hoi An, Anh Khoa Hoi An can reach you quickly to unlock or replace the bike, so your trip won’t be interrupted.
5️⃣ Tips to Avoid Losing Your Key
- Use a wrist strap or keychain holder.
- Double-check your pockets and bag whenever leaving a café, beach, or homestay.
- Keep your key separate from small items like coins or cards.
✅ Conclusion
Losing your rental bike key isn’t a big problem if you stay calm and follow the right steps.
With fast support, clear pricing, and professional service, Anh Khoa Hoi An makes sure your journey stays smooth and stress-free.
🚀 Rent a Motorbike, Electric Scooter, E-bike, or Bicycle in Hoi An
- Save up to 30% when booking online at hoianit.com
- Scooter Free delivery • 24/7 support • Free raincoat & helmet
Address: 84 Phan Chu Trinh, Hoi An
Hotline/Zalo/WhatsApp: +84 935 439 306
Motorbike Rental
Bicycle Rental
Flowers Florist
Electric Bicycle
Electric Scooter
Dirt Bike Rental
Money Exchange